High-quality products tailored for wholesalers and distributors worldwide.
China Loong Lighting Co., Ltd. supplies lighting products, solar lighting solutions, cable ties, and related wiring accessories to international B2B customers. The following guide explains our standard process from inquiry and customization through order confirmation, production, shipment, and after-sales communication. Specific commercial terms are confirmed according to the products, order quantity, customization requirements, and destination.
Please send us your product requirements by email or through the website inquiry form. You may request information about products such as solar street lights, flood lights, garden and landscape lights, wall lamps, path lights, portable solar lights, off-grid solar lighting kits, decorative string lights, cable ties, and wiring accessories.
To help us prepare an accurate proposal, please provide as much of the following information as possible:
If you are uncertain which model is suitable, please describe the application and expected performance. Our team will review the information and recommend an appropriate product or configuration for further discussion.
Samples may be arranged for product evaluation, subject to model availability and confirmation of the applicable sample and shipping costs. Customized samples may require additional preparation time depending on the design, materials, tooling, branding, or packaging involved.
China Loong Lighting Co., Ltd. can discuss OEM and customized requirements for suitable products. Customization may include technical configurations, product colors, logos, labels, manuals, packaging, accessories, and other agreed specifications. The feasibility of each request must be reviewed before it is included in the order.
Our quotation will be prepared according to the confirmed product specifications, quantity, customization details, packaging, delivery terms, and quotation validity period. Prices may vary if the specifications, order quantity, materials, exchange conditions, freight costs, or other order details change. Unless specifically stated, shipping charges, destination duties, taxes, customs fees, and local handling costs are not assumed to be included.
Before production, both parties should confirm all essential order details in writing. The confirmation may include the product model, specifications, quantity, unit price, total amount, packaging, branding, delivery terms, shipping destination, payment arrangement, and estimated production schedule.
For customized products, drawings, artwork, label files, packaging layouts, color references, or approved samples may also need to be confirmed. Customers are responsible for checking the accuracy of names, logos, barcodes, contact details, technical text, and other supplied content before approval.
An order is considered accepted after the relevant order document, proforma invoice, or sales agreement has been approved and the agreed payment requirement has been fulfilled. Any requested change after confirmation will be reviewed for feasibility and may affect the price, production schedule, packaging, or delivery arrangement.
Available payment methods and payment schedules are confirmed according to the order value, product type, customization requirements, transaction history, and other commercial considerations. The applicable beneficiary details, currency, bank charges, and payment deadlines will be stated in the proforma invoice or sales agreement.
Please remit payment only to the account officially confirmed by China Loong Lighting Co., Ltd. If you receive a request to change the beneficiary or bank account, verify it with our authorized contact through a previously established communication channel before making payment. Production and shipment arrangements are subject to receipt and verification of the required funds.
Production is arranged based on the confirmed order specifications and payment status. The estimated production schedule depends on the product model, quantity, component availability, customization, packaging requirements, and production planning at the time of order confirmation.
For orders that require additional approval, we may provide relevant samples, drawings, artwork, product photographs, packaging information, or other confirmation materials before or during production. Prompt customer approval helps avoid unnecessary delays.
Products are checked against the confirmed order requirements during the applicable production and packing stages. If the customer requires third-party inspection, special testing, or specific inspection documentation, this should be stated before order confirmation. Related arrangements, timing, and costs are subject to mutual agreement.
Products are packed according to their characteristics, order quantity, selected shipping method, and confirmed packaging requirements. Standard export packing or customized packaging may be used as agreed. Special palletizing, labeling, retail packaging, reinforced cartons, or other packing requests should be communicated during the quotation stage.
Shipment may be arranged by courier, air freight, sea freight, rail, road, or another suitable method, depending on the order size, destination, delivery schedule, and customer preference. The applicable trade term, freight responsibility, shipping documents, and delivery point will be specified in the confirmed order documents.
Any estimated dispatch or transit date is based on the information available at the time and may be affected by order changes, approval delays, component availability, carrier schedules, customs procedures, weather, or other circumstances outside reasonable control. Tracking details or available shipping documents will be provided after dispatch as applicable.
Customers should review local import rules and provide accurate consignee, tax, customs, and delivery information. Import duties, taxes, clearance fees, storage charges, and destination expenses are handled according to the agreed trade terms.
Upon delivery, please check the number of packages and inspect the outer cartons before signing for the shipment. Any visible damage, shortage, or irregularity should be noted on the carrier’s delivery record where possible.
After unpacking, verify the products against the packing list and confirmed specifications. If there is an issue, contact us promptly and provide the order or invoice number, product model, affected quantity, carton labels, and clear photographs or videos. Please retain the products and original packaging while the matter is being reviewed.
China Loong Lighting Co., Ltd. provides after-sales communication for products supplied under confirmed orders. For technical questions, installation concerns, missing items, transport damage, or suspected product issues, please send a detailed description together with supporting photographs, videos, test information, and relevant order details.
We will review each case according to the confirmed specifications, usage conditions, installation method, maintenance, storage, shipping records, and available evidence. Where responsibility is established, an appropriate solution will be discussed based on the circumstances and the terms agreed for the order.
Issues caused by incorrect installation, unauthorized modification, unsuitable operating conditions, improper storage, misuse, normal wear, or failure to follow applicable instructions may require separate evaluation. Customers should not disassemble, alter, or dispose of affected products before receiving guidance if doing so may prevent proper assessment.
Requests to change or cancel an order must be submitted in writing as early as possible. Approval depends on the production status, purchased materials, completed customization, packaging preparation, and other costs already incurred. Customized products, printed packaging, branded materials, and completed goods may not be changeable or cancellable once the relevant work has started.
If an approved change results in additional cost or a revised schedule, the updated terms must be confirmed before work continues.
Quotations, specifications, artwork approvals, order revisions, and shipping instructions should be confirmed in writing to reduce misunderstandings. If information in informal discussions differs from the final proforma invoice, sales agreement, approved drawing, or other confirmed document, the mutually approved order documents will be used as the basis for fulfillment.
These order terms serve as a general ordering guide. Product-specific and transaction-specific conditions are subject to the final quotation, proforma invoice, sales agreement, and written confirmation between the customer and China Loong Lighting Co., Ltd.
China Loong Lighting Co., Ltd. manufactures and supplies solar lighting, outdoor lighting, cable ties, and wiring accessories for B2B customers. Our range supports residential, landscape, commercial, and off-grid applications, with OEM, ODM, packaging, labeling, and product customization available for selected items.